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Privacy Policy

This privacy policy outlines how yabbycasino collects, uses, discloses, and protects your personal information when you interact with our services via yabbyy.com. It applies to all players, account holders, and website visitors from Australia. Effective date: 1 January 2025.

Who We Are

OBSERVE: yabbycasino operates under yabbyy.com and is part of Anden Online N.V., with noted licensing under Curacao (subject to clarification) and the State of Anjouan. Legal address and company registration numbers are pending publication, but contact with the responsible data protection authority is provided below.

  • Operator: yabbycasino at yabbyy.com, part of Anden Online N.V. (founded 2020).
  • Licensed by: Curacao eGaming Authority and/or The Offshore Finance Authority of the State of Anjouan (regulatory details under ongoing verification for 2025).
  • Data Protection Officer (DPO)/Contact:

EXPAND: Until regulatory documentation is finalized, all queries regarding data privacy and compliance should be sent via the contact emails listed above.

What Personal Data We Collect

OBSERVE: yabbycasino collects data directly from players as necessary for lawful casino operation in AU.

  • Personal Identification Data: Full name, date of birth, address (when provided), email, phone number - required for account setup, verification, and gaming compliance.
  • Technical Data: IP address, browser version, device type, operating system, connection logs - collected for site security and functionality.
  • Payment Data: Credit/debit card details, bank account numbers, e-wallet information, transaction history - required for deposits, withdrawals, and anti-fraud screening, stored per AU AML/KYC obligations.
  • Behavioral Data: Gaming/betting history, game selections, session duration, clicks and navigation data - used for improving service, personalization, and responsible gambling analysis.
  • Cookies & Tracking Technologies: Persistent/session cookies, analytics trackers, advertising tags - see "Cookies & Tracking Technologies" below.

EXPAND: Additional data may be collected as needed to comply with legal, regulatory, or operational requirements. All data collection is proportionate and strictly necessary for yabbycasino's lawful activities at yabbyy.com.

Legal Basis for Processing

OBSERVE: All processing of personal information by yabbycasino at yabbyy.com is grounded in legal bases recognised under the Australian Privacy Act 1988 (Cth), Anti-Money Laundering and Counter-Terrorism Financing Act, and relevant industry obligations.

  1. User Consent: Data is processed in accordance with your explicit and informed consent - granted upon account registration, newsletter subscription, or cookie acceptance actions.
  2. Contract Fulfillment: Information required for provision of gambling services, processing transactions, and honoring user agreements.
  3. Compliance with Legal Obligations: Data processing for KYC (Know Your Customer), AML (Anti-Money Laundering), and regulatory reporting is mandated by law. This may include age verification, prevention of unlawful activities, and lawful sharing with AU authorities upon reasonable request.
  4. Legitimate Interests: Includes fraud detection, IT security, data analytics, operational improvement, enforcement of terms, and resolution of disputes, provided such interests do not override your fundamental rights.

EXPAND: Where required under AU law, data subject to special protection or international transfer will only be processed with additional safeguards as detailed herein.

Purpose of Processing

OBSERVE: yabbycasino handles your data for the following business, legal, and operational purposes:

  • Provision of Casino & Gaming Services: Verifying identity, registering and managing your account, operating games, facilitating deposits and withdrawals, and providing customer support.
  • Compliance & Security: Performing KYC/AML checks, adhering to laws, monitoring for suspicious or prohibited activities, and safeguarding the platform.
  • Service Improvement: Analyzing behavioral data and site usage for the development of new features, enhancements, and responsible gambling tools.
  • Marketing & Communications: Sending promotional materials, subject to your marketing consent and AU anti-spam legislation (with ability to opt-out at any time).
  • Data Analytics & Statistics: Aggregating usage data for market research, business insights, and operational analysis (in anonymised form).
  • Fraud & Risk Management: Identifying and preventing fraudulent behaviour, abuse of promotions, or breaches of terms.

REFLECT: All data uses are directly tied to fulfilling regulatory requirements, business needs, and providing a secure, enjoyable user experience for AU players on yabbyy.com.

Disclosure & Sharing

OBSERVE: yabbycasino may share your information only when necessary for lawful casino operations, third-party service provision, or as compelled by law.

  • Payment Partners and Financial Institutions: To process deposits/withdrawals and perform AML/KYC checks.
  • Service Providers: IT solutions, hosting, fraud detection, and responsible gambling providers who process your data under strict legal agreements.
  • Regulatory Authorities: AU gaming regulators, financial intelligence units, or law enforcement officials if lawfully requested.
  • Affiliates & Subsidiaries: Casino Extreme, Brango Casino, Casino Adrenaline and other entities under Anden Online N.V., on a strict need-to-know basis and for group compliance or support.
  • Third-Party Advertising Networks: Only with your explicit consent, for targeted marketing/remarketing operations with opt-out ability per AU law.

EXPAND: YAbycasino ensures that all third-party recipients are contractually obliged to protect your data in accordance with applicable AU law and this privacy policy.

International Transfers

OBSERVE: As yabbycasino is managed by Anden Online N.V. with operations extending beyond Australia, your personal information may be transferred internationally, including to Curacao, the State of Anjouan, or other relevant jurisdictions.

  • Protection Measures:
    • Standard contractual clauses (SCCs) and equivalent legal mechanisms to ensure adequate data protection.
    • Transfers permitted only to jurisdictions with appropriate safeguards as required under the Australian Privacy Principles (APP 8), or with your explicit consent.
  • Limitation: International data sharing is conducted solely for legitimate business, regulatory, and operational needs.

REFLECT: All cross-border processing is subject to continuous risk assessment and legal review to ensure AU standard compliance throughout 2025.

Data Retention

OBSERVE: yabbycasino retains your data only as long as is necessary for the purposes set out above and as required by AU law.

  • Personal account and transaction data: Retained for a maximum of 5 years after account closure for AML/KYC and legal compliance, unless a longer retention period is required by regulatory authorities.
  • Behavioral, technical, and analytic data: Retained for up to 3 years for service enhancement and internal analytics, or until anonymized/de-identified.
  • Cookies: Retention as described in our cookies section; session cookies deleted upon logout, persistent cookies retained up to 2 years.
  • Deletion Criteria: Data is securely deleted upon user request (if compatible with legal/risk retention duties), expiration of retention periods, or conclusion of legal/regulatory investigations.

REFLECT: All retention/deletion practices observe the "minimum necessity" and "right to be forgotten" principles under AU and international law.

Your Rights

OBSERVE: As a resident or client accessing yabbyy.com from Australia, you are entitled to exercise your privacy rights under the Australian Privacy Principles and other applicable laws.

  1. Access: Request a copy of your personal data held by yabbycasino at any time.
  2. Correction: Request correction of inaccurate, incomplete, or outdated data.
  3. Erasure ("Right to be Forgotten"): Request deletion of data when no longer legally required for retention (subject to AML/KYC and regulatory constraints).
  4. Restriction of Processing: Request the restriction/suspension of your data processing under specified legal circumstances.
  5. Objection: Object to processing for direct marketing or based on legitimate interest with valid grounds.
  6. Data Portability: Obtain your personal information in a portable format, where technically feasible.
  7. Withdraw Consent: Withdraw previously granted marketing or cookie consent at any time without penalty.

REFLECT: All rights requests should be submitted to [email protected]; responses will be issued within 30 days, subject to applicable law and verification of identity.

Cookies & Tracking Technologies

OBSERVE: yabbycasino at yabbyy.com uses cookies and similar tracking technologies to optimize user experience, analyze website usage, and deliver targeted content.

  • Session Cookies: Temporary files essential for account login, gameplay and secure navigation. Removed once you log out or close your browser.
  • Persistent Cookies: Retained up to 2 years to remember user preferences, settings, and login details for returning users.
  • Third-Party Cookies: Used by analytics (e.g., Google Analytics), customer support, and advertising partners, with appropriate contractual controls.
  • Management: You can control or disable cookies using your browser's privacy settings or, where available, via the internal cookie management panel provided on yabbyy.com.
  • Opt-Out: Disabling cookies may impact site functionality, but you retain the right to decline all non-essential cookies.

REFLECT: Cookie usage complies with AU Spam Act and Privacy Act consent requirements. A Cookie Banner and detailed Cookie Policy are accessible via yabbyy.com at all times.

Data Security

OBSERVE: yabbycasino employs robust technical and organizational measures to protect all personal data against unauthorized access, alteration, or loss.

  • SSL Encryption: All personal and payment data is transmitted over Secure Socket Layer (SSL) protocols to prevent interception.
  • Data Encryption: Sensitive information is stored using advanced encryption standards (AES) with periodic key rotation.
  • Access Restrictions: Access to personal data is authorised only for staff or contractors who require it to fulfill their tasks, subject to confidentiality obligations.
  • Regular Security Audits: Security controls and IT systems are independently reviewed at least annually and after any notable incident.
  • Staff Training: All employees are mandated to complete annual data protection and cybersecurity training tailored to gambling industry best practices.

REFLECT: Security processes are regularly updated, and incidents promptly investigated in line with AU Notifiable Data Breaches (NDB) scheme obligations.

Complaints & Contacts

OBSERVE: If you have questions or believe your privacy rights have been infringed, yabbycasino provides dedicated reporting and support channels.

  1. Complaint Procedure:
    • Submit complaints or requests regarding privacy by email to [email protected], detailing the nature of your concern and supporting documentation if available.
    • yabbycasino will acknowledge your complaint within 3 business days and endeavor to resolve the issue within 30 days, or provide a written explanation if longer is required due to complexity.
    • If unsatisfied, you may escalate your complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).

REFLECT: yabbycasino upholds the highest standards of customer care, in strict alignment with AU legal requirements for transparent and efficient dispute handling.

Updates

OBSERVE: This privacy policy is reviewed and updated regularly to reflect changes in legal requirements, operational processes, or technological developments.

  • Notification: All significant changes will be communicated through official website notices, direct email (where possible), or in-platform notifications.
  • Effective Date: The current version takes effect on 1 January 2025.
  • Revision History: Latest revision as of 1 January 2025; previous versions may be requested via email.

REFLECT: Continuing to use yabbyy.com following publication of an updated privacy policy signifies your acceptance of the revised terms.